"EADS engaged TCL to work on a strategically critical project which was successful in securing a high profile Public Service contract from the UK Government. The initial engagement resulted from a recommendation based on work performed in the Telco Sector, and extended through the Bid Project Lifecycle into Implementation.
All people provided by TCL have 'lived' the TCL values, integrating into the project to assure quality of both process and products.
The significance of this project to EADS and its future cannot be overstated, and the role played by TCL in providing test expertise has had a very positive impact on this success."
Steve Whitby, EADS
"My first contact with Clare [at TCL] was while looking to attend a training course. She is an exceptionally empathetic listener who is well informed and thoughtful. She went beyond expectation, thought outside the box and offered a creative approach. These are the hallmarks of great customer service. I have attended training courses by other providers but none were as well presented as was Richard Morgan's presentation of ISEB Foundation in Software Testing. In all, I have found that the TCL team has passion, energy, and professionalism clearly centered around the human aspect of business. These attributes make the company a clear standout. TIGERs each and every one. Thank you."
Ralph Skinner, H&K Equipment, Ltd
"Engaging a TCL consultant as an interim replacement manager at the highest level in our business provided tremendous insights into some of the subtleties of our operation.
We were able not only to identify issues affecting the performance of the company, but also to identify the key strengths of the business from an outsider's perspective. This has been a tremendously positive outcome for all of our staff, and having a fresh and balanced analysis of our strengths and opportunities has helped is to re-shape our vision for the future.
TCL were very sensitive in their approach to the project; careful not to unbalance the business whilst introducing significant operational changes which remain with us today."
Timothy Creswick, Thoughtspace Ltd.
"We have been very impressed with TCL and your valuable contribution to our project. As you know the project that we have undertaken is unusual and as such there is very little in the way of benchmarks, documentation or references, made worse by the complexity of replacing an existing ERP system. TCL picked up on this and produced documentation explaining the delta between the two systems, very quickly mastered the complexity and was able to form meaningful tests which provided a much greater insight into our new system.
The use of the off-shore resource was transparent to us, TCL managed this entirely and the volume, as well as quality of testing that was done in short timescales was excellent. The major factor in choosing the off-shore option was budget and I believe that this option provided the best value for money, combined with TCL on-site managing the off-shore resource, taking away any problem that can sometimes occur when off-shoring work.
We would do this again, and I am recommending this approach to testing to other divisions within the group."
Angus Gow, I Want One Of Those
"The project enhanced our own ideas on how we could approach organisational problem solving. It also had a positive effect on our staff in helping us better understand what we do and how we do things. It's made staff more open to change because they were always involved. It was not done to them, but with them.
The TCL approach was very helpful. They were very considerate and not at all pushy, as such they were able to gain valuable input from staff who normally may not have been involved with such a programme of work.
They allowed us to challenge tradition to find a better, more efficient way to work."
Susan Bulley, Rowcroft Hospice
"The great thing is costs were reasonable, my team didn't have to leave the office, it barely had an impact on workload, it addresses the need and desire for training and the team have a clearer view of test process and test techniques"
Glen Beckett, BSkyB
"After a year of successful operation with our launch site, we carried out a major refresh and wanted to test this. We carried out traditional systematic User Acceptance Testing, however decided to incorporate the techniques of PEST as part of the testing. We found the process very valuable as a means of getting a significant number of very capable people to interact with the site. We received excellent feedback that not only covered design and technology issues, but also gave us some great ideas in how to develop the commercial and business aspects of the site. I would not hesitate using them again, particularly in the latter stages of testing."
Charles Peak-Smylie, trustedlets.co.uk
"TCL's enthusiasm to deliver benefits combined with their thorough knowledge of testing skills and processes have provided us with a streamlined professionalism assessment process. TCL have both increased buy-in from team members participating in annual reviews and delivered greater clarity and visibility of team skills to assist with team development. Many providers of IT services claim to hold customer benefits as the driving force for their work, but I can't think of any I've worked with that demonstrate this during engagement better than TCL."
Anthea Nelson, Met Office
"TCL have helped us understand the potential of automated testing within the Met Office and are now putting a framework in place to enable us to exploit it. Their expertise and determination to overcome barriers in this difficult arena have built a strong foundation for us to work from."
Richard Cave, Met Office
"The cost of full time testing staff required for our aggressive delivery times are prohibitive and we were attracted by the concept of testing by a community of real live testers essentially on-tap. It has been very easy to try with the simple subscription or per-project pricing structure and we were not constricted by volume minimums or long-term commitments. TCL Crowdsourcing delivered real-time feedback via a secure web platform in hours. We would not have tried crowdsourcing without the local support of TCL. They helped us through the release set up and bug review. They had us up and running in no time.
We are undertaking a website redesign during August. It is going to have quite an impact on how customers are using the site. We need to have a very high level of testing. We would not be able to do that in a short space of time using traditional testing, so it is going to be TCL Crowdsourcing."
Sagar Vadher, I Want One of Those.
